A new hire onboarding experience that creates excitement and engagement—starting on day one

OUR PARTNER

Arrow Electronics

Arrow Electronics is an international company that specializes in the production of electronic components.  

THE NEED

As the Light Industrial division faced an increasingly competitive market for talent, they knew it was time to revamp their instructor-led onboarding efforts. If they could help new hires feel welcomed, excited, engaged, and motivated from the start, they knew they could keep talent invested. 

Where we began

Wanting to make the most of Arrow’s divisional expertise, we went on site to participate in their current onboarding program and brainstorm with their team.

New hires needed to:  

  • Feel welcomed in an engaging and brand-aligned way, to instill employee investment and excitement right away

  • Receive important information related to safety, site protocols, and HR materials

Division sites needed to:

  • Deliver a consistent onboarding program across sites

  • Have materials they could easily modify for site-specific protocols

Where we ended up

Working with Arrow’s HR team, we developed the new instructor-led onboarding experience, fit with a new onboarding schedule and branded materials. 

Their revamped program included:

Big wins

  • Increased retention

  • Decrease in hiring rates due to increase in retention

  • Leaders and new hires alike evaluate the program as successful

What Arrow has to say

“Our partnership with EPI allowed Arrow to deliver a high quality, scalable and sustainable global solution for a new hire onboarding experience in our Light Industrial facilities. EPI listened, engaged and worked side-by-side with key stakeholders providing guidance while sharing their industry expertise to develop and design a program our business owners are proud to have implemented and new hires are excited to experience.

With EPI, we were able to accomplish an entire program re-design against a very aggressive timeline; EPI took ownership of helping drive the project to completion and was with us every step of the way.”

Aaron Carter, Digital Learning–Global Employee Capability

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